When you schedule an appointment at The Smart Orthodontic Group, we ask that you keep in mind that it has been set aside specifically for you. If you need to cancel, for whatever reason, we request that you give us 24-hours of notice. We know you can't always foresee complications that will crop up in your schedule, but we ask that you make a good faith effort to honor this policy for the benefit of all of our patients and our entire team.
Getting the most out of your insurance benefits is an important way to get the best orthodontic care at a very competitive value. We're here to help you with that.
Insurance coverage varies quite a bit from policy to policy. Because of this, we are only able to estimate your coverage to the best of our ability. This unfortunately precludes guaranteeing insurance coverage for treatment. Your estimated portion as a patient must be paid at the time service is performed on your behalf.
We know that insurance companies can be challenging to work with, so we will bill them on your behalf as a service to you, but it is up you to work with your provider to understand what your policy does and does not cover. Our friendly and helpful financial team is available to answer questions and support however they can.